Kogan.com Careers.
Pioneers of Australian eCommerce.
At Kogan.com, our Purpose is to help customers live their best lives by delivering remarkable value.
Our Teams.
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![Customer Care]()
Customer Care
The Heart of Our Business
Our customers are at the forefront of everything we do. Providing exceptional customer service is the cornerstone of Kogan.com. Our customer-facing team members serve as the direct connection to our customers, gathering invaluable feedback that continuously enhances the Kogan.com experience. Have questions about our products or need assistance with setup? Our dedicated Customer Care team is here to assist you every step of the way!
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Software Development & Engineering
Building software for Australia's largest online retailer and working with big data to drive business solutions!
Join our dynamic Dev Team and be part of creating cutting-edge software for Australia's largest online retailer! Collaborate with brilliant developers, taking projects from concept to launch across all Kogan.com platforms, including the flagship Kogan.com website, iOS and Android apps, and use data and analytics to help develop and shape innovative business critical solutions.
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![Purchasing Team]()
Purchasing
Source the best products at the most competitive prices for our customers.
Our Purchasing Team is on a mission to find the best products at competitive prices for our customers. With a keen eye for retail and technology trends, they curate a wide range of offerings across private label and third-party brands, tailored precisely to our customers' needs. Our Purchasing team has incredible insight into what our customers want through the use of various digital tools and analytics, allowing them to perfectly tailor our online offerings to the exact needs of our customers at a highly competitive price point.
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Marketplace
Work with third-party sellers to bring the latest & greatest products to our Kogan.com Marketplace.
Our Marketplace team is on a quest to bring on new and exciting sellers to our Marketplace and work closely with those sellers. The result? Providing our customers with a wide range of products and giving our customers greater access to a wide-variety of in-demand products at great prices.
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Marketing
With marketing campaigns that reach millions of customers every day, there is always a new challenge!
Be part of dynamic marketing campaigns that reach millions of customers daily. From crafting promotions to enhancing brand visibility and optimising SEO, our Marketing team ensures a seamless and engaging customer journey. Our Marketing team plays a crucial role in making sure our customers always have the best possible shopping experience.
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Finance
Driving business excellence
Working for an ASX-listed company in a highly agile environment, every member of our Finance team is empowered to take an active role in solving complex problems to constantly improve our business processes and deliver the best possible user experience to our customers, and our stakeholders.
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Logistics
Optimise our end-to-end supply chain.
Our Logistics team is constantly analysing how efficiently our supply chain operates and implementing improvements. Our logistics gurus ensure efficiency in our warehouse spaces, freight costs and make sure we have overall supply chain effectiveness in terms of getting goods to our customers. That’s no small feat in Australia’s largest pure play online retailer!
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Product Testing
Provide high-quality products so that we always deliver on our promise to our customers.
If you've got a passion for pulling things apart, tinkering and understanding how products work - then you've come to the right place. Before we even consider selling a new Exclusive Brands product on our website, our Product Testers conduct exhaustive usability testing so that every product that we put our name to has been tried and tested and deemed to be of exceptional quality. Why? Because we're all about delivering on our promises to our customers!
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People & Culture.
Go above and beyond to empower and support our most valuable asset - our team.
Our People & Culture team supports our business as trusted partners, working across all aspects of our team from recruitment and onboarding to payroll and performance, career development, recognising and celebrating our team and everything in between!
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![Partner Care]()
Partner Care
Work with our partners in all verticals to enhance and grow our current partnerships.
Our Partner Care Department is responsible for collaborating with our partners across our verticals to enhance and grow existing partnerships.
Our Ways of Working.
Our purpose is to help customers to live their best lives by delivering remarkable value.
We deliver this through our Kogan.com Ways of Working.
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Deliver for our customers.
When making decisions we put ourselves in the shoes of our customers.
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Keep it real.
We’re open, honest, straight-talking and respectful.
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Always search for a better way.
We think differently and are curious.
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Hustle.
We are bold and passionate about what we do.
Our team thrives in a dynamic, fast-paced, high-performance culture.
We love being pushed outside our comfort zone and never rest on our laurels.
Our Culture & Benefits.
While we do enjoy pop-up food trucks, team discounts, and playing pool and table tennis in the office, there’s so much more to why you should consider a career at Kogan.com. The top reason why talent joins—and stays with—us is for a truly rewarding career. Join our team if you're passionate about working with incredible people to tackle significant challenges and shape the future of eCommerce in Australia.
Recognition, Celebration and Team Member Benefits
At Kogan.com, we believe in recognising and celebrating our team members. We offer an extensive range of benefits and programs to show our appreciation for our amazing team.
In addition to a fulfilling career, we provide:
Flexible Working Arrangements: Balance your work and personal life with ease.
Career Development Opportunities: Grow with us and reach your professional goals.
Professional Learning & Development: Continuous learning through various programs and a Learning & Development Team Member Budget.
Health & Wellness Benefits: Free yoga, Pilates, and participation in events like fun runs, marathons, and Corporate Games.
Exclusive Discounts on Kogan Products: Enjoy special prices on our range of products.
Performance & Loyalty Awards: Recognising outstanding contributions and long-term commitment.
Free Kogan FIRST Membership: Access premium benefits without any cost.
Lunch & Learn Sessions: Engage in educational and inspiring sessions over lunch.
Team Member Referral Program: Get rewarded for bringing in top talent with generous referral bonuses.
Corporate Partner Discounts: Save more with our partners' exclusive offers.
Regular Company-wide Events and Celebrations: Bond with the team through various activities.
Community Engagement Opportunities: Give back and make a difference in our community including volunteering opportunities.
Join Kogan.com and be a part of an innovative, dynamic, and supportive environment where your career can thrive and your contributions are valued.
Pioneers of Australian eCommerce.
When young entrepreneur Ruslan Kogan recognised a way to streamline supply chains and make the latest TVs and tech more accessible and affordable for customers, it sparked a revolution in the Australian eCommerce industry.
Click forward 18 years and Kogan.com has grown to become Australia’s largest pure play online retailer, delivering to millions of happy customers Australia and New Zealand-wide. We’ve built Kogan.com into an ASX (ASX:KGN) listed company, and the Kogan brand has become synonymous with remarkable value, and technological efficiency. We’re frequently acknowledged as pioneers of eCommerce in Australia and our growing portfolio of retail and services businesses now includes Kogan Retail (Kogan.com, DickSmith.com.au, MattBlatt.com.au, Brosa and Mighty Ape), Kogan Marketplace, Kogan Mobile, Kogan Travel, Kogan Energy, Kogan Internet and Kogan Insurance.
Our success is built on technology, efficiency, and never losing sight of our purpose to deliver remarkable value to our customers.
Recently there has been an increase in employment scams. Kogan.com has been made aware of individuals falsely presenting themselves as associates of Kogan.com as part of recruitment scams or phishing attempts.
Kogan.com will never seek to contact you via WhatsApp, WeChat or similar messaging apps regarding career opportunities, or ask candidates to provide credit card or bank account information or otherwise transfer money or make any type of personal financial investment related to gaining employment with the company. Kogan.com does not offer remote only, virtual positions.
Please report these scams to careers@kogan.com.au and https://www.scamwatch.gov.au/.
If you have any questions about Kogan.com and the application process, please contact us at careers@kogan.com.au