EVERY CUSTOMER IS OUR MOST IMPORTANT CUSTOMER.
Everything we do is with our customers in the forefront of our mind, and the service we provide to them is the most important part of our business.
Providing one-on-one assistance to our customers via email, phone and live chat, no enquiry is too big or too small for our customer service agents. These guys are our direct eyes and ears to our customers, and the feedback that they receive from them help us to constantly improve the Kogan.com customer experience.
Have a question regarding one of the 30,000 available products for sale on the Kogan.com website? Need help setting up your new TV? Ready to jet off on holidays and want to book one of our amazing travel deals? Our Customer Service team are here to help!
Our Sales superstars are tasked with answering inbound pre-purchase enquiries from our customers, and ensuring the prompt delivery of all orders placed via the website. This is not your typical sales role - our competitive prices mean that our products sell themselves. No cold calling and no hard selling involved!
If you’re passionate about providing exceptional customer service experiences and are keen to get Kogan.com products into our customers’ hands, our Sales team is where you need to be.
If our customers need assistance with any of their Kogan.com purchases, our Support team are here to lend a hand. They’re an exceptionally knowledgeable bunch who are always using their problem-solving prowess to resolve a variety of tech support and troubleshooting enquiries.
Are you the go-to problem solver amongst your family and friends?
Maybe you’ve built your own computer?
Pulled apart your mobile phone because you’re curious to see how it all fits together?
Love reading tech blogs and keeping yourself up-to-date with the latest products on the market?
If you answered “yep, that’s me!” to any of the above, then you’d probably fit right into our Support team!
Think you've got what it takes? Keep an eye on our Current Opportunities page for your next chance to join our team!